TY  - BOOK
AU  - Finch,Byron J.
TI  - OperationsNow.com: processes, value, and profitability 
SN  - 0071123342 (international : alk. paper)
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Production management
N1  - Includes bibliographical references and index
ER  -