Bjuremalm, Helena. <br/><br/>
Democratic accountability in service delivery :  a practical guide to identify improvements through assessment /   
Helena Bjuremalm; Alberto Ferna&#769;ndez Gibaja; Jorge Valladares Molleda. 
 - Sweden :  International IDEA,  c2014. 
 - 91 pages ; 24 cm. 
<br/><br/><label>ISBN: </label>9789187729737 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social responsibility of business.--