a balanced approach Wisner, Joel D. creator Leong, G. Keong. Tan, Keah-Choon. text bibliography ohu Mason, OH South-Western c2005 2004 monographic eng

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xxii, 504 p. : ill. ; 26 cm. Machine generated contents note: pt. 1 Supply Chain Management: An Overview -- ch. 1 Introduction to Supply Chain Management -- Introduction -- Supply Chain Management Defined -- The Importance of Supply Chain Management -- The Origins of Supply Chain Management in the U.S. -- The Foundations of Supply Chain Management -- Supply Elements -- Operations Elements -- Logistics Elements -- Integration Elements -- Current Trends in Supply Chain Management -- Expanding (and Contracting) the Supply Chain -- Increasing Supply Chain Responsiveness -- The Greening of Supply Chains -- Reducing Supply Chain Costs -- Summary -- Key Terms -- Discussion Questions -- Internet Questions -- Appendix 1.1 The Beer Game -- Beer Game Questions and Exercises -- pt. 2 Supply Issues in Supply Chain Management -- ch. 2 Purchasing Management -- Introduction -- A Brief History of Purchasing Terms -- The Role of Supply Management in an Organization -- The Financial Significance of Supply Management -- The Purchasing Process -- The Manual Purchasing System -- Electronic Procurement Systems (e-Procurement) -- Small Value Purchase Orders -- Sourcing Decisions: The Make-or-Buy Decision -- Reasons for Buying or Outsourcing -- Reasons for Making -- Make-or-Buy Break-Even Analysis -- Roles of Supply Base -- Supplier Selection -- How Many Suppliers to Use -- Reasons Favoring a Single Supplier -- Reasons Favoring Multiple Suppliers -- Purchasing Organization -- Advantages of Centralization -- Advantages of Decentralization -- International Purchasing/Global Sourcing -- Reasons for Global Sourcing -- Potential Challenges for Global Sourcing -- Countertrade -- Procurement for Government/Nonprofit Agencies -- Characteristics of Public Procurement -- Summary -- Key Terms -- Discussion Questions -- Internet Questions -- Spreadsheet Problems -- ch. 3 Creating and Managing Supplier Relationships -- Introduction -- Developing Supplier Relationships -- Building Trust -- Shared Vision and Objectives Note continued: ch. 13 Supply Chain Process Integration -- Introduction -- The Supply Chain Management Integration Model -- Identify Critical Supply Chain Trading Partners -- Review and Establish Supply Chain Strategies -- Align Supply Chain Strategies with Key Supply Chain Process Objectives -- Develop Internal Performance Measures for Key Process Effectiveness -- Assess and Improve Internal Integration of Key Supply Chain Processes -- Develop Supply Chain Performance Measures for the Key Processes -- Assess and Improve External Process Integration and Supply Chain Performance -- Extend Process Integration to Second-Tier Supply Chain Partners -- Re-evaluate the Integration Model Annually -- Obstacles To Process Integration Along The Supply Chain - - The Silo Mentality -- Lack of Supply Chain Visibility -- Lack of Trust -- Lack of Knowledge -- Activities Causing the Bullwhip Effect -- Managing Supply Chain Risk And Security -- Managing Supply Chain Risk -- Managing Supply Chain Security -- Summary -- Key Terms -- Discussion Questions -- Internet Questions -- ch. 14 Performance Measurement Along the Supply Chain -- Introduction -- Viewing the Supply Chain as a Competitive Force -- Understanding End Customers -- Understanding Supply Chain Partner Requirements -- Adjusting Supply Chain Member Capabilities -- Traditional Performance Measures -- Use of Organization Costs, Revenue and Profitability Measures -- Use of Performance Standards and Variances -- Use of Firm-Wide Productivity and Utilization Measures -- World-Class Performance Measurement Systems -- Developing World-Class Performance Measures -- Supply Chain Performance Measurement Systems -- Supply Chain Environmental Performance -- Specific Supply Chain Performance Measures -- The Balanced Scorecard -- Web-Based Scorecards -- The SCOR Model -- Summary -- Key Terms -- Discussion Questions -- Internet Questions. Joel D. Wisner, G. Keong Leong, Keah-Choon Tan. Includes bibliographical references and indexes. Business logistics Marketing channels Management Physical distribution of goods Management 658.7 0324191871 (text + InfoTrac) 0324224206 (text) 0324227078 (ISE text + InfoTrac) 0324227086 (Intl. student ed. text) 2003116070 031203 20181127184211.0 7716