a systematic approach to complex problems Grunig, Rudolf. creator K�hn, Richard 1939- text bibliography gw Berlin New York Springer c2005 2005 monographic eng

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xvii, 231 p. : ill. ; 25 cm. Making decisions is certainly the most important task of a manager and it is often a very difficult one. This book offers a decision making procedure for solving complex problems step by step. It focuses on problem analysis, on developing solution options and on establishing the decision making matrix. Introduction.- Decision problems and decision-making procedures: Decision problems.- Goal and problem-finding systems as requirements for the discovery of decision problems.- Rational decisions.- Decision-making procedures.- A general heuristic decision-making procedure: Overview of the decision-making procedure.- Discovering and analysing the decision problem.- Developing and evaluating options.- Establishing the overall consequences of the options and making the final decision.- A case study illustrating the application of the procedure.- Special issues and approaches to resolving them: Information procurement decisions.- Collective decisions.- Final remarks. Rudolf Grunig, Richard Kuhn ; translated from German by Anthony Clark and Claire O'Dea. Includes bibliographical references (p. [227]-231) and index. Decision making Problem solving 3540243070 (alk. paper) 2005922551 050217 20181127184222.0 7723