The skilled helper : a problem-management approach to helping - Egan, Gerard (Pacific Grove, Calif. : Brooks/Cole, 1998)
Content:Laying the groundwork -- Basic communication skills for helping -- Stage I of the helping model and advanced communication skills -- Stage II: Helping clients determine what they need and want -- Stae III:Helping clients work for what they need and want -- The action arrow:making it all happen.
Includes bibliographical references (p. 345-363) and indexes.
Keywords: Counseling psychology; Helping behavior