00960cam a2200205   4500001000500000005001700005008003900022010001600061020002800077082001500105100001800120245008300138250001200221260005000233300003500283504006600318505032100384650002700705650002200732813420181127185148.0970506s1998    caua     b    001 0 eng  a   97017270  a053434948X (alk. paper)00a158/.32211 aEgan, Gerard.14aThe skilled helper :ba problem-management approach to helping /cGerard Egan.  a6th ed.  aPacific Grove, Calif. :bBrooks/Cole,cc1998.  axvii, 377 p. :bill. ;c24 cm.  aIncludes bibliographical references (p. 345-363) and indexes.  aContent:Laying the groundwork -- Basic communication skills  for helping -- Stage I of the helping model and advanced  communication skills -- Stage II: Helping clients determine  what they need and want -- Stae III:Helping clients work  for what they need and want -- The action arrow:making it  all happen.  grt 0aCounseling psychology. 0aHelping behavior.