TY - BOOK AU - Egan,Gerard TI - The skilled helper: a problem-management approach to helping SN - 053434948X (alk. paper) U1 - 158/.3 21 PY - 1998/// CY - Pacific Grove, Calif. PB - Brooks/Cole KW - Counseling psychology KW - Helping behavior N1 - Includes bibliographical references (p. 345-363) and indexes; Content:Laying the groundwork -- Basic communication skills for helping -- Stage I of the helping model and advanced communication skills -- Stage II: Helping clients determine what they need and want -- Stae III:Helping clients work for what they need and want -- The action arrow:making it all happen. ER -