Communication for business and the professions /
Patricia Hayes Andrews, John E. Baird, Jr.
- 6th ed.
- Madison : Brown & Benchmart Publishers, c1995.
- xvi, 493 p. : ill. ; 24 cm.
Includes bibliographical references (p. 462-482) and indexes.
This text covers the skills and theory related to interpersonal, small group and public communication in business and professional settings. This sixth edition covers: technological applications; leadership; managing diversity; globalization; re-engineering; and quality and empowerment.