TY - BOOK AU - Andrews,Patricia Hayes AU - Baird,John E. TI - Communication for business and the professions SN - 0697201201 U1 - 658.4/5 20 PY - 1995/// CY - Madison PB - Brown & Benchmart Publishers KW - Business communication KW - Public speaking N1 - Includes bibliographical references (p. 462-482) and indexes N2 - This text covers the skills and theory related to interpersonal, small group and public communication in business and professional settings. This sixth edition covers: technological applications; leadership; managing diversity; globalization; re-engineering; and quality and empowerment ER -