Shockley-Zalabak, Pamela. <br/><br/>
Fundamentals of organizational communication :  knowledge, sensitivity, skills, values / 
 Organizational communication 
Pamela Shockley-Zalabak. 
 - 5th ed. 
 - Boston :  Allyn and Bacon,  c2002. 
 - xvi, 496 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>CONTENTS : oganizational communication: a competency- based approach -- Frameworks for understanding organizational communication  -- Theoretical perspectives for organizational communication  -- Communication implications of major organizational  theories -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical  organizational communication competencies -- Organizational conflict: communicating for effectiveness  -- Strategic organizational communication: professional  applications of organizational communication -- Applications of organizational communication -- Organizational communication: values and ethical  communication behaviors -- Appendix. Putting it all together -- Cases.       
<br/><br/><label>ISBN: </label>0205340768 (alk. paper) 
<br/><br/><label>LCCN: </label>2001033388 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations.
<br/><br/><label>Dewey Class. No.: </label>658.4/5