TY  - BOOK
AU  - Shockley-Zalabak,Pamela
TI  - Fundamentals of organizational communication: knowledge, sensitivity, skills, values 
SN  - 0205340768 (alk. paper)
U1  - 658.4/5 21
PY  - 2002///
CY  - Boston
PB  - Allyn and Bacon
KW  - Communication in organizations
N1  - Includes bibliographical references and indexes; CONTENTS : oganizational communication: a competency- based approach -- Frameworks for understanding organizational communication  -- Theoretical perspectives for organizational communication  -- Communication implications of major organizational  theories -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical  organizational communication competencies -- Organizational conflict: communicating for effectiveness  -- Strategic organizational communication: professional  applications of organizational communication -- Applications of organizational communication -- Organizational communication: values and ethical  communication behaviors -- Appendix. Putting it all together -- Cases
ER  -