Fearn-Banks, Kathleen

Crisis communications : a casebook approach - Fifth edition. - New York, NY : Routledge, Taylor & Francis Group, 2017. - xiv, 423 pages : illustrations ; 23 cm.


Includes bibliographical references and index.

9781138923744


Public relations--Case studies. Crisis management--Case studies. Advertising--Case studies.

070.4 FEA