00622nam a22001697a 4500 8592 8593 201022b ||||| |||| 00| 0 eng d 9781138923744 070.4 FEA Fearn-Banks, Kathleen Crisis communications : a casebook approach Fifth edition. New York, NY : Routledge, Taylor & Francis Group, 2017. xiv, 423 pages : illustrations ; 23 cm. Includes bibliographical references and index. Public relations--Case studies. Crisis management--Case studies. Advertising--Case studies. ddc 0 0 ddc 0 0 MAIN RTCLIB RTCLIB MAIN 2020-10-22 14742 0 070.4 FEA 30014761 2020-10-22 00:00:00 2020-10-22 MAIN 0 0 ddc 0 0 MAIN RTCLIB RTCLIB MAIN 2020-10-22 14743 0 070.4 FEA 30014394 2020-10-22 00:00:00 2020-10-22 MAIN