<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[RTC Library Search for 'su:{Customer service.}'with limit(s): 'suppress:false']]> </title> <!-- prettier-ignore-start --> <link> /cgi-bin/koha/opac-search.pl?idx=&#38;q=su%3A%7BCustomer%20service.%7D&#38;sort_by=relevance&#38;format=rss </link> <!-- prettier-ignore-end --> <atom:link rel="self" type="application/rss+xml" href="/cgi-bin/koha/opac-search.pl?idx=&#38;q=su%3A%7BCustomer%20service.%7D&#38;sort_by=relevance&#38;format=rss" /> <description> <![CDATA[ Search results for 'su:{Customer service.}'with limit(s): 'suppress:false' at RTC Library]]> </description> <opensearch:totalResults>7</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>50</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="/cgi-bin/koha/opac-search.pl?idx=&#38;q=su%3A%7BCustomer%20service.%7D&#38;sort_by=relevance&#38;format=opensearchdescription" /> <opensearch:Query role="request" searchTerms="idx%3D%26q%3Dsu%253A%257BCustomer%2520service.%257Dsuppress%3Afalse" startPage="" /> <item> <title> Services marketing : integrating customer focus across the firm / </title> <dc:identifier>ISBN:9781259026812</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=5197</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1259026817.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Zeithaml, Valarie A..<br /> New York : McGraw-Hill Irwin, 2013 .<br /> xxvii, 642 p. : 26 cm.cm..<br /> 9781259026812 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=5197">Place hold on <em>Services marketing :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=5197</guid> </item> <item> <title> Managing the guest experience in hospitality / </title> <dc:identifier>ISBN:0766814157</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=6323</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0766814157.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Ford, Robert C..<br /> Albany, NY : Delmar/Thomson Learning, 2000 .<br /> xxiv, 432 p. : 24 cm..<br /> 0766814157 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=6323">Place hold on <em>Managing the guest experience in hospitality /</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=6323</guid> </item> <item> <title> Service breakthroughs : changing the rules of the game / </title> <dc:identifier>ISBN:0029146755 </dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=1776</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0029146755.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Heskett, James L..<br /> New York : | Toronto : Free Press ; | Collier Macmillan, 1990 .<br /> xii, 306 p. : 25 cm..<br /> 0029146755 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=1776">Place hold on <em>Service breakthroughs :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=1776</guid> </item> <item> <title> Services marketing / </title> <dc:identifier>ISBN:9789350233580</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2691</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/9350233584.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Balachandran, S..<br /> Mumbai : Shroff publishers, 2011 .<br /> viii, 432 p. 9789350233580 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2691">Place hold on <em>Services marketing /</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2691</guid> </item> <item> <title> Services marketing / </title> <dc:identifier>ISBN:9780070700994</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2812</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0070700990.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Zeithaml, Valarie A..<br /> New Delhi : Tata Mcgraw Hill Education Private Limited, 2012 .<br /> xxvii, 763 p. : 25 cm..<br /> 9780070700994 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2812">Place hold on <em>Services marketing /</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2812</guid> </item> <item> <title> Services marketing : people, technology, strategy / </title> <dc:identifier>ISBN:0136107214 | 9780136107217</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2774</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0136107214.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Lovelock, Christopher H..<br /> Delhi : Pearson Education, 2012 .<br /> xx, 683 p. : 29 cm..<br /> 0136107214 | 9780136107217 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2774">Place hold on <em>Services marketing :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2774</guid> </item> <item> <title> Firing on all cylinders : the service/quality system for high-powered corporate performance / </title> <dc:identifier>ISBN:0771591330 : | 9780771591334</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=9590</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0771591330.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Clemmer, Jim,.<br /> Toronto : Macmillan of Canada, 1991 .<br /> ix, 293 p. : 23 cm.<br /> 0771591330 : | 9780771591334 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=9590">Place hold on <em>Firing on all cylinders :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=9590</guid> </item> </channel> </rss>
