000 00622nam a22001697a 4500
999 _c8592
_d8593
008 201022b ||||| |||| 00| 0 eng d
020 _a9781138923744
082 _a070.4 FEA
100 _aFearn-Banks, Kathleen
245 _aCrisis communications :
_ba casebook approach
250 _aFifth edition.
260 _aNew York, NY :
_bRoutledge, Taylor & Francis Group,
_c2017.
300 _axiv, 423 pages :
_billustrations ;
_c23 cm.
500 _a Includes bibliographical references and index.
650 _a Public relations--Case studies. Crisis management--Case studies. Advertising--Case studies.
942 _2ddc