| 000 | 00620nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 1244 | ||
| 005 | 20181127162951.0 | ||
| 008 | 960920s1996 ja a b 001 0 eng d | ||
| 020 | _a8172249535 | ||
| 100 |
_aMohanty, R.P. _b _c _d _e _q |
||
| 245 | 1 | 0 |
_aTQM in the service sector / _cR. P. Mohanty & R. R. Lakhe. |
| 260 |
_aAhmedabad : _bJaico Publishing House, _c2008. |
||
| 300 |
_a598 p. : _bill. ; _c21 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 0 |
_aService industries _xQuality control. |
|
| 650 | 0 | _aTotal quality management. | |
| 700 | 1 | _aR.P. Mohanty | |
| 999 |
_c884 _d884 |
||