Includes bibliographical references (p. 337-344) and index.

CONTENTS: Foreword by Warren Bennis -- Preface by John O'Neil. Acknowledgments. About the Authors -- Introduction -- Emerging Trends for Global Leaders -- Five Emerging Characteristics of Global Leaders -- Summary -- Thinking Globally -- The Impact of Globalization -- A World of Approache -- Gaining Experience -- Think Globally, Act Locally -- A Global Village -- Conclusion -- Resource Section: Thinking Globaly -- Endnotes -- Appreciating Diversity -- The Value of Diversity -- Diversity Training and Development -- Embracing Ideas and Perspectives -- Motivating People -- Teaching the Value of Diversity -- Conclusion -- Resource Section: Appreciating Diversity -- Endnotes -- Developing Technological Savvy -- Succeeding in Tomorrow's World -- Recruiting Experts -- Increasing Productivity -- Conclusion -- Resource Section: Developing Technological Savvy -- Endnotes -- Building Partnerships. Creating Trust -- Keeping It Positive -- Forging Partnerships and Alliances across the Company -- Building Teams -- Creating Networks Outside the Organization -- Conclusion -- Resource Section: Building Partnerships -- Endnotes -- Sharing Leadership -- Partnerships and Mergers -- Maximizing Talent -- The Value of Collaboration -- Fostering a Team Environment -- Conclusion -- Resource Section: Sharing Leadership -- Endnotes -- Creating a Shared Vision -- Creating a Vision -- Getting Input from Others -- Creating Momentum and Inspiring Others -- Supporting the Vision with Strategy - - Defining Roles and Priorities -- Conclusion -- Resource Section: Creating a Shared Vision -- Endnotes - - Developing People -- A Strategy for Developing and Retaining High-Impact Performers -- Conclusion -- Resource Section: Developing People -- Endnotes --Empowering People -- Builds People's Confidence -- Taking Risks; Giving Freedom -- Hoarding Power Versus Encouraging Achievement -- Conclusion -- Resource Section: Empowering People -- Endnotes -- Achieving Personal Mastery -- Self-Awareness: The Mark of a Great Leader -- Changing the Leadership Tradition -- The Power of Congruency -- Conclusion. Resource Section: Achieving Personal Mastery -- Endnotes -- Encouraging Constructive Dialogue -- Learning to Ask -- Listening with an Open Mind -- Accepting Constructive Feedback -- Putting Yourself in Someone Else's Shoes -- Welcoming New Ideas - - Conclusion -- Resource Section: Encouraging Constructive Dialogue -- Endnotes -- Demonstrating Integrity -- Personal Values -- Organizational Values -- Avoids Political or Self-Serving Behavior -- Stand Up, Speak Up -- Lives the Values. Conclusion -- Resource Section: Demonstrating Integrity -- Endnotes -- Leading Change -- Change Is an Opportunity -- Leadership Versus Management: Challenging the Status Quo -- Flexibility -- Encouraging Creativity -- Translating Ideas into Results -- Conclusion -- Resource Section: Leading Change -- Endnotes -- Anticipating Opportunities -- Investigating Future Trends -- Anticipating Future Opportunities -- Looking to the Future -- Develops Ideas to Meet the Needs of the New Environment -- Conclusion -- Resource Section: Anticipating Opportunities -- Endnotes -- Ensuring Customer Satisfaction -- Raising the Bar -- Changing With the Customer -- Customer Input -- Keeping Commitments -- Understanding the Competition -- Conclusion -- Resource Section: Ensuring Customer Satifaction -- Endnotes -- Maintaining a Competitive Advantage -- Performance: Faster, Better -- Intellectual Capital -- Eliminate Waste and Unnecessary Cost -- Provide Great Products and Services -- Achieving Long- Term Shareholder Value -- Conclusion -- Resource Section: Maintaining a Competitive Advantage -- Endnotes -- Conclusion: Using This Book to Help Develop Yourself as a Leader -- Using This Book to Help Develop Your Team -- Global Leadership: The Next Generation -- Appendix A -- Research Methodology for the Global Leader of the Future Project -- Phases of Knowledge Development -- Research Plan and Methods -- Quantitative Survey Questionnaire -- Profile of the Global Leader of the Future -- Appendix B -- The Global Leader of the Future Interview Questions - - Personal Leadership Skills -- Team Leadership Skills - -Strategic Leadership Skills -- Appendix C -- The Global Leader of the Future Survey -- Instructions for Completing the Inventory -- Global Leader of the Future Inventory: 360-Degree Feedback Assessment -- Appendix D - - Statistical Methods -- Summary -- Bibliography -- Books -- Journals and Magazines -- Newspapers -- Studies -- Websites -- Index.