Communication in small groups : theory, process, skills.
Material type:
TextSeries: The Wadsworth series in speech communicationPublication details: Belmont, CA : Wadsworth/Thomson Learning, c2004.Edition: 6th ed. / John F. Cragan, David W. Wright, Chris R. KaschDescription: xiv, 350 p. : ill. ; 24 cmISBN: - 0534545513 (pbk. : alk. paper)
- 302.3/4 22
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Includes bibliographical references (p. 334-342) and indexes.
Defining small group communication -- Learning small group communication theories -- Enhancing communication competence : core communication skills and ethical commitments -- Structuring problem-solving groups -- Preparing for group presentations and problem solving -- Interpersonal communication : managing relationships in small groups -- Leading small groups -- Effective role performance in small groups -- Managing conflict in groups -- Facilitating group work within and between teams and organizations.
"This acclaimed book guides you in developing communication skills that you can use with success in every group situation. John F. Cragan and David W. Wright -- together with new coauthor Chris R. Kasch -- effectively balance theory and process with skill development. They furnish an in-depth discussion of rules and strategies for effective problem solving, managing relationships, team building, role playing, leadership, and conflict management."