KFC in China : secret recipe for success / Warren K. Liu
Material type:
TextPublication details: Singapore ; Hoboken, NJ : John Wiley & Sons (Asia), 2008Description: xiii, 191 p. : ill., maps ; 23 cmISBN: - 0470823844
- 9780470823842
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RTC Library Main opac | Main TEST | 338.7 LIU | Available | 30013409 |
Includes index
KFC - a pioneer in China -- Assemble and retain the most qualified team -- Business strategy -- Local partnership, government relations, and crisis management -- Product and marketing -- Supply chain -- Real estate development -- Operational excellence -- Localization and globalization -- Headquarters support -- Leadership with Chinese characteristics -- Past and future
This book examines the major contributing factors which catapulted KFC to the top of the Chinese restaurant service industry in less than two decades. It focuses on KFC China's competitive differentiators, and how they jelled in support of a coherent business strategy, and of each other.