Fundamentals of organizational communication :

Shockley-Zalabak, Pamela.

Fundamentals of organizational communication : knowledge, sensitivity, skills, values / Organizational communication Pamela Shockley-Zalabak. - 5th ed. - Boston : Allyn and Bacon, c2002. - xvi, 496 p. : ill. ; 25 cm.

Includes bibliographical references and indexes.

CONTENTS : oganizational communication: a competency- based approach -- Frameworks for understanding organizational communication -- Theoretical perspectives for organizational communication -- Communication implications of major organizational theories -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical organizational communication competencies -- Organizational conflict: communicating for effectiveness -- Strategic organizational communication: professional applications of organizational communication -- Applications of organizational communication -- Organizational communication: values and ethical communication behaviors -- Appendix. Putting it all together -- Cases.

0205340768 (alk. paper)

2001033388


Communication in organizations.

658.4/5
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