Fundamentals of organizational communication : knowledge, sensitivity, skills, values / Pamela Shockley-Zalabak.
Material type:
TextPublication details: Boston : Allyn and Bacon, c2002.Edition: 5th edDescription: xvi, 496 p. : ill. ; 25 cmISBN: - 0205340768 (alk. paper)
- Organizational communication
- 658.4/5 21
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RTC Library Main opac | Main TEST | 658.4 SHO | Available | 30012275 |
Includes bibliographical references and indexes.
CONTENTS : oganizational communication: a competency- based approach -- Frameworks for understanding organizational communication -- Theoretical perspectives for organizational communication -- Communication implications of major organizational theories -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical organizational communication competencies -- Organizational conflict: communicating for effectiveness -- Strategic organizational communication: professional applications of organizational communication -- Applications of organizational communication -- Organizational communication: values and ethical communication behaviors -- Appendix. Putting it all together -- Cases.